Best Small Business to Start: Computer Services

Best Small Business to Start: Computer Services
Posted November 10, 2008
U.S. News & World Report

Computer services
If you've ever owned a laptop, you've very likely experienced the unnerving moment when you hit the power button and heard only a "whirring" noise, followed by silence. It's even more disturbing if you don't have all your data backed up. The problem is, it's not always obvious what to do next. The repair service at the big-box store where you probably bought your laptop charges extremely high rates for data recovery, and its customer service leaves something to be desired anyway. A mom and pop store might not even be equipped to deal with your problem. At least that was the computer-repair marketplace as former IT technician Alex Chamandy sized it up. So he started Arlington Virginia Computer Repair in May of 2006. Today, he says he has served thousands of customers. He fills a niche by offering face-to-face service at lower rates than those of big competitors like Best Buy. Chamandy also does things that he says other small businesses often aren't equipped to touch, like data recovery and laptop repair. "Literally a third of our cases are people coming from other stores because the stores did not address their problems," Chamandy says.

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