Service Intelligence Mission Statement
We will maintain our growth as a multi-faceted customer experience optimization organization so that we may continue to offer the finest services available to our clients. Through purposeful acquisitions and our core company resources, we will enrich our capabilities to not only collect information through mystery shopping, interactive voice response, and online surveys, but to then utilize this data by performing internal analysis and offering clients tangible recommendations and training for improving the client’s business.
Service Intelligence Vision Statement
We will provide our clients with customized data gathering that identifies both deficits and opportunities and offer tangible recommendations and training solutions that optimize the customer experience with an ultimate goal of increasing revenues and enhancing brand perception and loyalty.
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13950 Ballantyne Corporate Place
Charlotte, NC 28277
Canadian Operations Center
104 58 Ave. S.E.
Calgary, Alberta T2H 0N7